Our Services

🗣️ Voice AI

Enhance client interactions with our Voice AI solutions:

• 24/7 Client Support: Answer inquiries about services, pricing, and availability anytime, even outside business hours.
• Reduced Administrative Load: Handle repetitive tasks like reminders, rescheduling, and follow-ups, allowing your staff to focus on delivering excellent service.
• Telemarketer Screening: Filter unwanted calls, ensuring only genuine client inquiries reach your team.
• Streamlined Appointment Booking: Automatically schedule appointments via voice commands, reducing wait times and manual effort.

💬 AI ChatBot

Keep clients engaged and informed with our AI ChatBot:

• Instant Client Engagement: Provide real-time responses to inquiries on your website or social media platforms.
• Service Recommendations: Suggest personalized services or packages based on client preferences and needs.
• Lead Collection and Nurturing: Capture client information and follow up with tailored messages to convert leads into appointments.

📊 CRM - Customer Relationship Management

Streamline your client management with our CRM solutions:

• Centralized Client Management: Store and manage client profiles, preferences, and history in one place for a seamless experience.
• Automated Follow-Ups: Send personalized reminders, thank-you notes, and promotions to clients without manual effort.
• Appointment Tracking: Keep track of bookings, cancellations, and rescheduling to optimize your daily schedule.
• Marketing Campaign Integration: Launch targeted email and SMS campaigns to promote memberships, packages, or seasonal offers.
• Revenue Insights: Access detailed analytics on sales, client retention, and service popularity to make data-driven decisions.

📅 Unlimited Calendars - Clients/Staff/Services

Optimize scheduling with our comprehensive calendar solutions:

• Real-Time Scheduling: Clients can instantly view available time slots and book appointments without waiting for manual confirmation.
• Automated Reminders: Reduce no-shows by sending appointment confirmations, reminders, and follow-ups via email or SMS.
• Customizable Availability: Set specific working hours, block time for breaks, and manage staff schedules effortlessly.
• Mobile-Friendly Access: Clients and staff can access the calendar from any device, ensuring easy scheduling on the go.
• Easy Rescheduling and Cancellations: Simplify changes to appointments for both clients and staff with drag-and-drop or one-click adjustments.

📣 Social Media Marketing/Management

Enhance your online presence with our social media solutions:

• Content Scheduling: Plan and schedule posts across platforms like Instagram, Facebook, and Twitter to keep your business's social presence consistent and engaging.
• Automated Posting: Save time by automating posts for promotions, tips, and updates to reach your audience at optimal times.
• Client Engagement: Respond to comments, direct messages, and mentions in one centralized dashboard to foster relationships with your followers.
• Performance Analytics: Track engagement, reach, and follower growth to understand what content resonates with your audience.
• Ad Campaign Integration: Run and monitor paid social media campaigns directly from the platform to promote special offers or new services.

⭐ GMB (Google My Business)/Reputation Management

Manage your online reputation effectively:

• Automated Review Requests: Send timely requests to clients via email or SMS, encouraging them to leave positive reviews after their appointments.
• Review Monitoring: Track reviews across platforms like Google, Yelp, and Facebook to stay informed about client feedback.
• Respond to Feedback: Quickly address client reviews, demonstrating your commitment to customer satisfaction.
• Reputation Insights: Analyze trends in client feedback to identify areas for improvement and maintain a positive online presence.

💬 Ready to Transform Your Business?

Book a free discovery call to explore how Walden Marketing's AI-driven solutions